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RESTAURANT TECHNOLOGY · 2024

Albaik Customer App

A mobile-first restaurant app for ordering, loyalty, and in-restaurant flow optimization.

Client
Albaik
Industry
Restaurant Technology
Timeline
5 months
Team
9 Specialists
Dashboard
Albaik Customer App Platform
Total Volume
250%
↑ 340%
Uptime
99.99%
SLA Met
Speed Gain
340%
vs Legacy
Latency
12ms
Avg Response
TRANSACTION VOLUME (30D)
01
THE CHALLENGE

Legacy System Bottleneck

The client needed a robust mobile experience that supported order customization, digital payments, and fast service during peak hours.

  • Processing delays of 4-6 hours per transaction
  • $8M annual infrastructure cost
  • Zero real-time visibility into operations
  • Unable to comply with emerging regulations
BEFORE
4-6h
Transaction Processing Time
AFTER
12ms
Real-time Processing
02
OUR APPROACH

Architected for Scale

We implemented a modern architecture, optimized workflows, and delivered a seamless operational experience.

01

Discovery

Deep audit of legacy systems, bottleneck analysis, and future-proofing strategy

02

Architecture

Microservices design, API-first approach, real-time event streaming

03

Development

Agile sprints, test-driven development, continuous deployment

04

Launch

Gradual migration, zero-downtime deployment, 24/7 monitoring

SERVICES

Mobile Ordering Loyalty Payments Operations

TECH STACK

React Native TypeScript PostgreSQL Redis AWS
03
THE RESULTS

Quantified Impact

250%
Faster checkouts
$100k processed
Order volume uplift
99.99%
Uptime
"

Albaik saw faster checkouts and improved repeat orders after launch.

FA
Fahad Al-Saleh
Digital Director, Albaik

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